Privacy Policy

Last updated: July 8, 2026

This Privacy Policy explains how The Archive ("we", "us", "our") collects, uses, and protects information when you use BotWave Pro (the "Service"), our WhatsApp Business automation platform. By using BotWave Pro, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

Account & Contact Information: name, email address, phone number, and business details provided when you sign up or contact us.
Message Content: messages sent and received through the WhatsApp Business API integration, which is processed solely to deliver, route, and support the messaging service on your behalf.
Usage Data: log data, device and browser information, IP address, and analytics about how the Service is used, collected to maintain and improve performance and reliability.

2. How We Use Your Information

To provide, operate, and maintain the Service, including message delivery and team inbox functionality.
To provide customer support and respond to inquiries.
To improve, test, and develop new features of the Service.
To send service-related communications, such as account notices or updates to our policies.
To detect, investigate, and prevent fraud, abuse, or security incidents.
To comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal data. We may share information only in the following circumstances:

With infrastructure and service providers (such as hosting and cloud storage providers) who process data on our behalf under confidentiality obligations.
With Meta / WhatsApp Business Platform, as required for message delivery through the WhatsApp Business API.
When required by law, regulation, legal process, or governmental request.
To protect the rights, property, or safety of BotWave Pro, our customers, or others.

4. Data Security

We apply reasonable technical and organizational safeguards — including encryption in transit, access controls, and restricted internal access — to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information and message data for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data as described below.

6. Your Rights

Depending on your location, you may have the right to access, correct, export, or request deletion of your personal information. To exercise these rights, contact us at botwave.pro@gmail.com.

7. Children's Privacy

BotWave Pro is intended for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at botwave.pro@gmail.com.